If you choose to hire Richmond Water Restoration, you can be assured that safety is 100% on our minds when handling your sewage back up project. Although each sewage damage is different, we ensure that we adhere to a process that aligns with the IICRC’s best practices when restoring your property.

• Initial Assessment: When our technicians arrive on-site they will inspect the area for hidden damage, mold growth and identify which items will need to be removed.
• Odor Removal: One of the first things to address in the affected area is the odor. Many times, odor can cause headaches, nausea or vomiting, so depending on the severity of the situation, will address the odor first.
• Remove Items: Next, it is essential to remove all damaged contents and building materials. Materials such as drywall, carpet padding, carpet, upholstery and anything porous, must be removed immediately. Items that have hard surfaces, such as plastic, engineered wood and polyurethane can be cleaned and disinfected.
• Extraction: Once that is addressed, a professional will begin the extraction process to remove the fluids and bulk. This is the most important part of the process. The more we can clean up here, the easier it will be to disinfect and dry the area. Richmond Water Restoration has state of the art pumps and truck mounted water extraction units. This way, we can quickly extract the waste and begin the entire restoration process.
• Dry & Disinfect: Using standard water restoration procedures, the area can be dried using dehumidifiers and the disinfecting can begin. We will make sure to contain the affected area using containment methods in order to keep any contaminants from spreading into other areas of the property or HVAC system. Richmond Water Damage is fully equipped with the strongest and safest disinfecting solutions available on the market. We hold all of the proper licenses to safely administer each solution we use. Many times, property owners prefer to clean up the sewage themselves; however forget that the chemicals you find at Lowe’s or Home Depot are not as effective, and may not kill all types of bacteria present.
• Repair & Replace: Upon completion of the disinfecting process, building materials and items that were unsalvageable can now be replaced. This would include any drywall that was removed, carpet that needed to be ripped out or furniture that had to be discarded.